Caltronics Business Systems has been a huge supporter of the SVALA and its members for a very long time. They have great partnerships with many law firms in the area so it was no surprise when they were ready and willing to participate in the SVALA Business Partner Program!
Greg Elko answered a few questions for us (between football seasons, of course) and we are happy he did! I have worked with Greg for several years and he is as enthusiastic about his company and products now as he was when I first met him.
Greg is energetic and works hard to get his customers the best deal possible and then stays in touch to resolve any issues and to make sure we are still happy with the equipment. I also know that, above all else, he is devoted to his family and that is exactly the kind of person with whom you want to do business!
Thank you for being a Gold Level Business Partner of the Sacramento Valley Legal Administrators Association. Please tell us why you chose to support our organization.
We chose to join the SVALA for the friendship and the networking in the legal field.
Please tell us about Caltronics and the services you provide.
We are the #1 Bizhub resellers in the country. We have sold over 70 million MFP copiers. We are also #4 in California for HP services and sales. Lastly, our software division has grown 300% in the past couple years by offering document storage, retrieval and index software.
Give us a little background about yourself. How long have you been in the business? How long have you been with Caltronics?
I have been in copier sales for 26 years and have worked with Caltronics for 23 years. We are family owned and operated. I love the people I work with and feel very blessed.
How is it different working with law firms than other non-legal businesses?
Legal-based firms are much more sophisticated and have much higher expectations, as they live in a world of documents and have deadlines which must be met.
Tell us how you would describe your working style. What makes you successful at what you do?
Follow up and follow through … I genuinely care about my clients and helping them. The experience I have in this field helps as well. 🙂
Tell us something fun you enjoy doing outside of work.
I love waterfall hikes, coaching high school football at Jesuit High School and, most importantly, spending time with family.
During a follow-up conversation, Greg shared that he has a pet pig! Oh my goodness! Of course, the pig’s name is Wilbur . . .
What do you want the SVALA members to know about you and Caltronics?
I want the members of the SVALA to know that your friendship and our history are valued. Being a part of the SVALA meetings are fun because of these great friendships.
Many thanks to Greg for taking the time to answer our questions and for being a Business Partner of the SVALA.